Recently I have been following the plight of residents in Ryder Lake with regards to their ongoing mail delivery problems, and I would like to add that it's no better down here in the city!
I moved to Chilliwack in 2003 and throughout the years had multiple pieces of mail go missing. Everything from bills, to birthday cards, and more importantly three parcels. The first was a Christmas parcel sent from family in Scotland. Tracking information stated that it made it to the Chilliwack post office and then vanished.
The most recent was an express post that by tracking accounts was delivered to me on Monday, Oct. 29, at 8: 21 a.m.? I'd like to know how that's possible as I missed work that day to stay at home with two sick children and can say with the utmost certainty that the parcel did not arrive.
The most devastating of the three was a parcel from England in 2007. After a very dear friend of mine passed away, her family was gracious enough to send me a program from her memorial as well as a small piece of her jewelry. Again, tracking information showed that the parcel made it to Chilliwack and then vanished. The post office response was that the "label must have slipped off." A lame excuse considering the "label" was ink, written on the outside of an envelope.
Each time I have contacted the local post office, as well as Canada Post directly, and am told the same thing every time to no avail. They will investigate and let me know if they find anything.
I'm still waiting for a call back. Good thing I didn't hold my breath.
I love Chilliwack and am grateful to live here, but something needs to be done. It is absolutely ridiculous that I need to send or have things sent via registered mail. It cost more and clearly does not offer the protection promised.
Last time I checked, stealing mail was a federal offence and worthy of jail time. That applies to postal workers too.
Marci Rozsa Chilliwack
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